Boost bookings, reduce wait times, and keep guests coming back—with intelligent AI support.
From planning to post-trip follow-up, Xtension.AI helps you engage guests with fast, personalized service that builds trust—and drives revenue.
Guide guests through itineraries, suggest upgrades, and streamline bookings—boosting conversion rates, cross-sells, and satisfaction.
Answer common questions about account access, loyalty points, and member perks instantly—reducing support load and improving response times.
Whether it’s a missed flight, delayed pickup, or lost luggage, your AI agent provides instant help—minimizing disruption and keeping guests informed.
Built on machine learning and NLP, Xtnsion AI understands traveler intent, answers questions, and takes action in real time. From booking assistance to itinerary changes and support requests, it extends your team’s reach—delivering seamless service, 24/7.
Engage travelers early in their journey—from trip inspiration to checkout—with personalized AI interactions that guide decisions and drive more reservations.
Whether it’s holiday getaways or last-minute bookings, your AI agent scales effortlessly—providing 24/7 support without additional staff or delays.
From lost baggage to itinerary changes, your AI agent understands traveler intent and responds with real-time solutions that keep trips on track.
Trained in your brand’s voice and hospitality standards, Xtnsion delivers thoughtful, context-aware support that builds trust and keeps guests coming back.
Xtnsion.AI equips your team with always-on AI agents that deliver empathetic, branded support across channels—without added strain.
Provide fast, natural conversations across web, mobile, chat, and voice. Our agents plug into your booking systems and knowledge base for real-time, contextual support.
Launch seasonal campaigns, manage travel surges, and keep operations running smoothly—no extra headcount required.
Track agent performance, adjust workflows on the fly, and stay compliant with built-in security, guardrails, and continuous optimization.
Think of it as your always-on travel concierge. Xtnsion.AI’s chat and voice assistants help travelers book trips, manage reservations, ask itinerary questions, and get real-time support—no wait times, no call center queues.
You can place them on your website, app, or phone lines. They handle booking help, cancellations, updates, and even lost baggage or check-in queries—saving your team time and improving the traveler’s experience.
Yes. Xtnsion.AI connects with your booking system to help customers update dates, confirm details, upgrade options, or cancel with ease—all without manual support.
Absolutely. Our AI scales instantly—handling high volumes during holidays, flight delays, or busy weekends, so your support never skips a beat.
Yes. Our multilingual assistants are built to support global travelers with region-specific responses and time-zone awareness, delivering seamless, personalized help no matter where they are.
We integrate with popular booking engines, CRM tools, and communication platforms—so your assistant fits right into your workflow without disrupting operations.
Of course. You control the tone, design, and logic. From luxury escapes to budget getaways, your assistant will reflect your brand personality while helping travelers confidently book and explore.
Yes! Xtnsion.AI offers natural-sounding voice assistants that handle inbound and outbound calls—answering travel questions, confirming bookings, and routing urgent cases when needed.
Industry leaders trust Xtnsion to build better customer experiences.
Find out how we can help your company transform customer experience with our intelligent AI agents.
Request a demoDive into your current team workflows, goals, and biggest bottlenecks
Identify high-impact areas across your customer experience—like ticket deflection, triage, agent assist, and real-time insights
Visualize how AI seamlessly integrates with your helpdesk, CRM, and internal tools to supercharge performance