Serve more shoppers, drive more sales—without adding headcount.
Deliver real-time, personalized experiences that drive conversions, reduce friction, and keep customers coming back.
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Help shoppers discover the right products with personalized recommendations that increase AOV, reduce cart abandonment, and build buyer confidence.
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Let customers track orders, request refunds, submit claims, or process exchanges—instantly and without agent wait times. Less effort, more satisfaction.
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Allow customers to manage billing, subscriptions, cancellations, and preferences through intuitive AI flows—freeing up agents and creating upsell or save opportunities.
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Generative AI should do more than answer—it should influence. Xtnsion.AI guides customers from product discovery to checkout with smart, real-time support that reduces drop-offs and drives confident purchases.
Whether it’s seasonal surges or flash sales, your AI agent handles peak traffic effortlessly—no added headcount, no delays, just smooth, automated support 24/7.
Whether it’s seasonal surges or flash sales, your AI agent handles peak traffic effortlessly—no added headcount, no delays, just smooth, automated support 24/7.
From tracking orders and managing returns to answering sizing, discount, or shipping questions—Xtension.AI understands intent and delivers the right solution in real time.
Trained on your brand voice, our AI agents respond naturally, stay in context, and adapt to each shopper’s behavior—so interactions feel personal, not robotic.
Xtnsion.AI helps retail brands launch powerful AI agents that deliver human-like support—fast, scalable, and fully brand-aligned
Your AI agent speaks your brand’s language, adapts to customer sentiment, and integrates with your CRM, order systems, and inventory tools for fast, contextual responses.
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Launch new offers, policies, or seasonal campaigns with ease. Handle spikes in traffic or support volume—without added strain on your team.
Stay in control with performance insights, optimization tools, and built-in guardrails. Xtension.AI ensures your AI support stays fast, secure, and outcome-focused.
It’s your 24/7 digital helper that supports customers with tracking orders, starting returns, answering product questions, and more—without needing a human agent. Xtnsion.AI’s assistants are built to handle high volumes, reduce wait times, and keep your customers happy.
Just plug the chat or voice assistant into your website or mobile app, connect it to your backend tools, and let it handle common questions and actions around the clock. It’s like having a smart store associate available all the time.
Our assistants go beyond answering FAQs. They learn from your support history, understand how your customers shop, and guide them from browsing to checkout—helping boost conversion and loyalty along the way.
Yes! We integrate with platforms like Shopify, Magento, WooCommerce, and BigCommerce—as well as CRMs and help desks like Zendesk, Intercom, and Gorgias—to ensure a smooth support flow.
Absolutely. You can control the visual style, tone of voice, actions, and when to escalate to a human. The assistant feels like a true part of your brand experience—just a whole lot faster.
Industry leaders trust Xtnsion to build better customer experiences.
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From chasing to closing: The real estate company automated its sales pipeline.
28% More Customer Queries Resolved — Without Expanding the Team.
From Missed Calls to 95% Appointment Utilization — Powered by Voice & Chat AI
Find out how we can help your company transform customer experience with our intelligent AI agents.
Request a demo
Dive into your current team workflows, goals, and biggest bottlenecks
Identify high-impact areas across your customer experience—like ticket deflection, triage, agent assist, and real-time insights
Visualize how AI seamlessly integrates with your helpdesk, CRM, and internal tools to supercharge performance
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