Deliver faster, more secure, and personalized healthcare experiences—without overwhelming your team.
Support patients and policyholders with instant, personalized, and secure interactions, when it matters most.
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Help members find in-network providers, check treatment coverage, or add dependents—instantly and accurately—while lowering support costs.
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Clarify out-of-pocket expenses, deductibles, or billing updates in real-time, reducing backlogs and improving payment turnaround.
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Let patients easily book, cancel, or reschedule appointments across locations and channels—without wait times or call queues.
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Xtnsion’s agents instantly handle appointment changes, portal issues, insurance queries, and prescription follow-ups. Patients get fast, accurate answers—your team stays focused on care, not admin.
Xtension.AI connects to your EHR, CRM, and patient portal via secure APIs—no dev work needed. Automate workflows across the systems you already use.
Xtension.AI is built for HIPAA-conscious healthcare environments, offering enterprise-grade security and compliance features. From role-based access and redacted transcripts to fully auditable workflows and encrypted, masked PII—our AI agents handle sensitive healthcare interactions with the care, compliance, and accountability patients expect.
With Xtnsion deploy AI agents that deliver accurate, trusted interactions—at scale and on demand.
Deliver fast, empathetic support across voice, chat, and portals. Xtension.AI agents tap into your EHR, PMS, CRM, and knowledge bases to provide accurate, real-time answers when it matters most.
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Integrates smoothly with your current call center tech stack, providing intelligent routing and instant summaries when human escalation is needed.
Build once and deploy across all voice channels. Your agent stays on-brand, continuously learns, and evolves with your business goals.
Xtnsion.AI’s intelligent voice and chat assistants act like digital front-desk staff. They help patients book appointments, check insurance coverage, answer medical FAQs, and handle billing questions—quickly and accurately—while reducing the load on your team.
Healthcare providers and healthtech platforms use Xtnsion.AI to automate tasks like scheduling, lab follow-ups, insurance checks, and account access. Our assistants work behind the scenes to streamline operations and improve the patient journey.
Our assistants are fast, secure, and built for healthcare. They integrate easily with your systems (like EHRs and CRMs), support HIPAA compliance, and offer personalized help over chat, voice, or email—customized to your workflows and brand.
We take privacy seriously. All conversations are encrypted, sensitive information is masked, and access is tightly controlled. Our platform meets HIPAA standards and includes detailed audit trails to keep everything compliant.
Patients get immediate, helpful answers—day or night—without waiting on hold. Whether it’s checking coverage or rescheduling an appointment, our voice and chat assistants make the experience fast, easy, and frustration-free.
Most healthcare teams launch in under 30 days. We handle onboarding, connect to your systems, and tailor everything to your needs—no heavy IT work required.
Yes. We plug right into your existing EHRs, CRMs, patient portals, and internal systems—so there’s no need to change what’s already working.
Absolutely. Our Voice AI handles inbound and outbound calls, shares prescription updates, books appointments, and answers insurance questions—just like a real team member, but available 24/7.
Industry leaders trust Xtnsion to build better customer experiences.
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From chasing to closing: The real estate company automated its sales pipeline.
28% More Customer Queries Resolved — Without Expanding the Team.
From Missed Calls to 95% Appointment Utilization — Powered by Voice & Chat AI
Find out how we can help your company transform customer experience with our intelligent AI agents.
Request a demo
Dive into your current team workflows, goals, and biggest bottlenecks
Identify high-impact areas across your customer experience—like ticket deflection, triage, agent assist, and real-time insights
Visualize how AI seamlessly integrates with your helpdesk, CRM, and internal tools to supercharge performance
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