Delight customers. Drive outcomes. Scale effortlessly.Xtension.AI gives you always-on, cross-channel AI agents that engage like humans—and work like pros.
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Say goodbye to outdated IVRs and long hold times. Xtension.AI voice agents answer instantly, understand naturally, and resolve faster—no buttons, just conversation.
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Engage customers on the go with smart, real-time chat. From product discovery to troubleshooting, your agent can send images, videos, and solve problems mid-convo.
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Xtension.AI crafts branded, helpful, and tone-perfect email replies—handling complex issues with the depth of email and the speed of chat.
Our agents detect tone, understand intent, and respond accordingly—whether calming frustration or celebrating delight—all while staying on-brand.
Your agent speaks your customers’ language—literally. Provide seamless service in multiple languages without needing extra team resources.
Your agent works 24/7 and never forgets. If a customer returns hours later, it picks up the thread right where it left off.
Train your agent using your knowledge base, policies, and workflows—so it solves problems exactly the way your team would (just faster).
Connected to your internal systems, your agent can update accounts, process returns, check eligibility, and more—safely and instantly.
When escalation is needed, your agent gathers the context, summarizes the issue, and hands it off cleanly—so your team can jump in without friction.
Xtnsion.AI agents understand nuanced queries, apply real-time business logic, and take action—reducing customer effort while increasing resolution rates across channels.
With faster response times, accurate answers, and frictionless journeys, your customers get what they need—leading to happier feedback and higher loyalty scores.
Whether you’re managing global customers or seasonal spikes, Xtnsion’s always-on voice and chat agents scale instantly—delivering consistent support, anytime, anywhere.
Learn how we help leading enterprises gain a strategic edge by automating complex workflows to drive better decision making and operational efficiency.
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From chasing to closing: The real estate company automated its sales pipeline.
28% More Customer Queries Resolved — Without Expanding the Team.
From Missed Calls to 95% Appointment Utilization — Powered by Voice & Chat AI
Find out how we can help your company transform customer experience with our intelligent AI agents.
Request a demo
Dive into your current team workflows, goals, and biggest bottlenecks
Identify high-impact areas across your customer experience—like ticket deflection, triage, agent assist, and real-time insights
Visualize how AI seamlessly integrates with your helpdesk, CRM, and internal tools to supercharge performance
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Dive into your current team workflows, goals, and biggest bottlenecks
Identify high-impact areas across your customer experience—like ticket deflection, triage, agent assist, and real-time insights
Visualize how AI seamlessly integrates with your helpdesk, CRM, and internal tools to supercharge performance
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