Accelerate user growth, retention, and satisfaction—powered by intelligent AI agents.
Xtnsion.AI empowers SaaS and tech companies to deliver fast, personalized, and scalable support that helps users succeed from day one.
Guide new users through tailored setup flows, product walkthroughs, and best practices—reducing time-to-value and improving activation.
Help users manage billing, upgrades, downgrades, or cancellations—while surfacing the right moments for upsells, offers, and retention triggers.
Solve login issues, errors, password resets, and FAQs instantly—keeping users up and running without ticket queues or wait times.
Empower your support team with AI agents that resolve issues instantly, deflect routine tickets, and keep your focus where it belongs—on customer success and product adoption.
Automatically resolve common questions across chat, email, voice, and in-app messaging—so your team can focus on the high-impact issues that really need them.
Speed up resolution times with AI agents that route tickets intelligently, surface contextual answers, and take real action—not just hand off FAQs.
Xtnsion.AI agents adapt to your tone, voice, and policies—delivering consistent, high-quality interactions across all channels and user segments.
Meet growing demand without hiring more agents. Our always-on, multi-agent system handles volume, spikes, and launches—without missing a beat.
Xtnsion.AI lets you launch powerful, flexible AI agents that grow with your product—delivering always-on, deeply integrated support at scale.
Your AI agent plugs into your CRM, CDP, and product systems to deliver instant answers and take real actions—personalized to each user journey.
Whether launching a new feature or handling high-traffic moments, your agent adapts in real time—no code, no delays, no escalations unless needed.
Stay in control with live performance monitoring, pre-set goals, and quality guardrails. Xtension.AI ensures your automation aligns with product growth, customer trust, and operational excellence.
Xtnsion.AI’s smart assistants handle repetitive support tasks like login issues, account changes, and onboarding questions—so your team can focus on complex problems. This reduces ticket volume, speeds up responses, and helps you scale support without growing your headcount.
Our assistants are trained on your real support data—your past tickets, help docs, and team responses—so they sound like you and solve actual user problems. They stay up to date with your product and scale as your user base grows.
PLG users expect instant help. Xtnsion.AI delivers just that—handling onboarding, billing, and product usage questions in real time. It adapts based on user plan, role, or account type, giving personalized help that keeps users moving forward.
Yes. Our assistants personalize support based on user data—free vs. paid, enterprise vs. individual, admin vs. end-user. This ensures each customer gets relevant help without added complexity for your team.
Definitely. Many SaaS teams use our AI assistants for internal support across HR, IT, Finance, and Ops. They help employees find answers, submit requests, and automate internal workflows—saving time across the board.
Industry leaders trust Xtnsion to build better customer experiences.
Find out how we can help your company transform customer experience with our intelligent AI agents.
Request a demoDive into your current team workflows, goals, and biggest bottlenecks
Identify high-impact areas across your customer experience—like ticket deflection, triage, agent assist, and real-time insights
Visualize how AI seamlessly integrates with your helpdesk, CRM, and internal tools to supercharge performance