Enhance Customer
Experience with Advanced Agentic AI

Deliver exceptional experiences, reduce overhead, and capture every opportunity—with the world’s smartest multi-agent AI system.

Your Next Hire is an AI Agent

Your AI hire is trained to support, solve, and scale—through every customer touchpoint.

Hey, we’re interested in automating our onboarding flow.

Happy to help! May I get your name and work email for a quick demo?

Sure — James, james@shipcore.io

Awesome. How big is your team currently?

Do you have any guides on automating support for Saas?

Yes! We've got a free playbook with real use cases. Want me to send it to your email?

Yes - alex@northstack.io

Awesome, It's on the way! Want to see a live demo while you're here?

Hey Alex, it’s been 6 months since your last check-up. Want to book your next visit?

Good timing—yes, please.

Awesome! Plus, you get 15% off as a returning patient. Shall I schedule it?

I have a question about the data-sharing clause in the consent form.

You’re referring to Section 4, correct?

Yes.

Since this involves a legal detail, I’m connecting you to our compliance specialist now.

Hey, I need to reschedule my appointment.

Got it! You’re booked for Thursday at 2 PM — want to switch it to Friday, same time?

Yeah, that works.

You’re good to go — I’ve moved it to Friday at 2 PM. Confirmation’s on its way by text and email, and I’ll remind you Friday morning.

Do we have updated consent forms from all clients this quarter?

92% compliant. 14 need follow-up. Should I trigger email reminders?

Yes.

Done. Also, 2 records lack HIPAA declarations. Looping in Compliance Lead now…

By 2028, 68% of all customer service interactions will be managed by Agentic AI—enabling organizations to deliver faster, smarter, and more autonomous support
at scale

Cisco research

Agentic AI represents a significant evolution—autonomous systems that perform complex tasks, make decisions, and learn independently of human intervention

Gartner, Top Strategic Technology Trends for 2025

Voice AI is taking center stage in 2025—helping consumers feel heard across every touchpoint. 74% of consumers say AI that understands and responds to their voice would significantly improve their experience

Zendesk 2025 CX Trends Report

Companies that successfully integrate AI into their customer experience will outpace competitors by 25% in customer satisfaction and loyalty

Moshe Pridan

Chief Product Officer at SiriusXM

A 2023 report

66%

A 2023 report found that 66% of organizations reported improved operational efficiency after implementing ERP systems.
A study revealed

95%

A study revealed that 95% of businesses experienced major improvements post-ERP implementation, including reduced process times and increased collaboration.
ERP systems

70%

ERP systems can reduce manual errors by up to 70%, enhancing operational accuracy. ​
organizations reported

78%

Nearly 78% of organizations reported improved productivity after implementing ERP solutions.
A 2023 report

66%

A 2023 report found that 66% of organizations reported improved operational efficiency after implementing ERP systems.
A 2023 report

66%

A 2023 report found that 66% of organizations reported improved operational efficiency after implementing ERP systems.
A study revealed

95%

A study revealed that 95% of businesses experienced major improvements post-ERP implementation, including reduced process times and increased collaboration.
ERP systems

70%

ERP systems can reduce manual errors by up to 70%, enhancing operational accuracy. ​
organizations reported

78%

Nearly 78% of organizations reported improved productivity after implementing ERP solutions.

The Problem
Disconnected tools, fragmented experiences

Disconnected Tools, Fragmented Experiences

The Old Way

Your teams juggle multiple platforms—CRM, helpdesk, email, chat—resulting in slow responses, missed follow-ups, and poor customer experiences. Employees are overwhelmed; customers are frustrated.

The Xtnsion Way

Xtnsion.AI unifies chat, email, voice, and CRM into one smart system. Our AI agents handle tickets, deliver instant context, and respond in real-time—ensuring fast, personalized support across every channel.

Why Xtnsion.AI Leads the Way
in AI-Powered CX leader

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Fully Agentic

Our agentic AI doesn’t just respond—it solves.It understands customer intent, follows complex workflows, and takes end-to-end actions—resolving issues automatically, just like a real agent, only faster.

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Trained on Your Data

Xtnsion.AI gets smarter from the start.
Trained on your historical data, our AI learns your workflows, fills knowledge gaps, and continuously surfaces smarter insights—getting better with every interaction.

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Multi-Agent System

Think beyond chatbots.
Our multi-agent system detects what needs attention, resolves issues instantly, triages smartly, and empowers your human agents—ensuring every interaction is fast, accurate, and customer-centric.

Agentic AI that Powers seamless CX across industries

Healthcare & Wellness

Streamlined solutions for patient care, appointment management, and beyond.

Discover by Industry
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Travel & Experiences

Tailored automation for exclusive travel and lifestyle services.

Discover by Industry
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Real Estate & Property Management

Effortless lead generation, client engagement, and process optimization.

Discover by Industry
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Technology

Scalable tools for fast-growing teams and agile workflows.

Discover by Industry
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How We Automate the Patient Lifecycle:
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Lead Capture & Triage

Qualify inquiries by urgency and specialty

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Appointment Scheduling

Automatically book based on real-time availability

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Pre-Consultation Data Intake

Pre-fill EMR fields using secure digital forms

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In-Visit Support

Summarize medical history and suggest treatments

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Post-Care Engagement

Gather feedback and trigger smart follow-ups

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Claims & Compliance

File insurance claims and ensure HIPAA adherence

How We Create Bespoke Journeys
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Inquiry Capture

Profile travel style and qualify leads

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Personalized Proposals

Match itineraries to preferences

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Booking & Payments

Finalize confirmations and send alerts

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Travel Docs & Scheduling

Send documents and manage calendar sync

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Trip Assistance

Provide 24/7 concierge and real-time help

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Loyalty Program

Send perks and trigger re-engagement campaigns

How We Power Property Pipelines
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Inbound Lead Capture

Filter and qualify leads by preferences

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Tour Booking

Auto-send invites and confirm showings

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Client Onboarding

Send documents and collect e-signatures

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Maintenance Workflow

Assign vendors and track service requests

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Lease & Rent Management

Automate rent reminders and renewals

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Retention

Predict move-outs and gather tenant sentiment

How We Scale Operational Efficiency
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Lead Generation

Scrape and qualify from various sources

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Cold Outreach & Nurture

Run personalized outreach campaigns

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Client Onboarding

Auto-generate contracts and payment workflows

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Task Automation

Handle invoices, compliance, and daily admin tasks

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Pipeline Management

Sync CRM and detect drop-offs

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Sentiment Feedback

Track interest and performance metrics

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Use Cases

Improve customer experiences and boost brand loyalty and retention with Gen AI chatbots, assistants and agents.

CUSTOMER SUPPORT
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Engage and delight customers

Deploy an AI agent that’s always on—empathetic, consistent, and aligned with your brand tone.

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Support your customers in real-time

Resolve even complex issues instantly, from rescheduling appointments to order changes—no hold times.

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Continuously improve every interaction

Stay agile. Use insights and real-time analytics to adapt and deliver better experiences over time.

Hi, I need to update my billing details and check my last invoice.

Happy to help! Your last invoice for $189 was issued on August 1st under your Pro Plan. Would you like me to resend it to your email?

Yes, and I’d like to switch to a different card.

No problem—secure link sent to update your card.

Voice AI for Smarter Conversations
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Deliver faster, smarter phone support

Your AI agent engages callers with natural, personalized conversations—always responsive, never rushed, and capable of reasoning and resolving in real time.

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Plug into your existing systems

Integrates smoothly with your current call center tech stack, providing intelligent routing and instant summaries when human escalation is needed.

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Scale voice support that never breaks tone

Build once and deploy across all voice channels. Your agent stays on-brand, continuously learns, and evolves with your business goals.

Make AI Your Own
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Your AI agent taps into your internal systems, bringing all your data and tools into one intelligent workflow
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It handles the busywork—automating repetitive tasks, managing documentation, and keeping processes compliant
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Teams get real-time insights and faster decisions, without jumping between tabs or tools.
Meet Your Agent
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Use Cases

Learn how we help leading enterprises gain a strategic edge by automating complex workflows to drive better decision making and operational efficiency.

From Manual Follow-Ups to a Self-Driving Sales Pipeline

From chasing to closing: The real estate company automated its sales pipeline.

From 10,000 Tickets a Month to Fully Automated Support

28% More Customer Queries Resolved — Without Expanding the Team.

Scaling a Multi-Location Dental Practice with Conversational AI

From Missed Calls to 95% Appointment Utilization — Powered by Voice & Chat AI

See what Xtnsion.AI
can do for you.

Find out how we can help your company transform customer experience with our intelligent AI agents.

Request a demoellipse